2 years warranty on all products
AAA guarantees its products in compliance with art. 132 of Legislative Decree n. 206/2005.
When you can take advantage of the warranty?
Can you make a warranty claim on our products should arise:
- manufacturing defects that do not allow normal use, same as breaks or malfunctions.
- defects of conformity i.e. object other than agreed, lack of features check out and described on our website
When not covered by warranty?
You can't make a warranty claim if:
- li < stYLE = "margin: 0px 0px 0px 2:00 pm; padding: 0px; list-style: none; color: #565a5d; font-style: italic; line-height: 24px;" > vices arise from improper use confirmations on the type of product;
- vices arise from imprudent use of products but not limited not limited to, tampering, alterations, unsuitable cleaning agents etc.;
- vices arise from normal decay.
- vices arise from improper Assembly (if it is not carried out by our editors).
Right of withdrawal
The consumer, in accordance with the Legislative Decree of 22 May 1999 n. 185 (implementation of Directive 97/7/EC on the protection of consumers in respect of distance contracts) has the right to withdraw from any distance contract without penalty and without giving any reason within and no later than 10 working days from receipt of goods. The Decree defines consumer "means a natural person who is acting for purposes which are outside his professional activity". Therefore, this right is exercisable only by those who buy as individuals for personal purposes not related to their work. Therefore remain excluded from this right all those who purchase as legal persons for purposes related to commercial activities and indicate so in order the VAT. This right cannot be claimed for purchases made from retailers or by persons who in any capacity they purchase for resale to third parties. The right of withdrawal is exercised by sending, within the time limit, a written notice via mail by postal mail to: INNOVATION of Matthew Gotini via w. Goetz 30 48124 Ravenna. The communication can be sent within the same period, also by telegram, telephone and fax, provided that it is confirmed by registered letter with acknowledgement of receipt within 48 hours. After receiving this communication INNOVATION will contact the customer indicating the procedures to be followed for returning and the consumer must then return the product postage on your own as forementioned Decree (article 5, paragraph 6). No refund will be made if the goods on the withdrawal, does not arrive at its destination at the address indicated above, or if the goods were not intact, which is intact and in its original packaging with adequate external packaging, or even if you tried, used and/or altered in any way or had no invoice and delivery note. Inside the package must be all accessories supplied data and product documentation. INNOVATION will refund the consumer the amount paid, including shipping costs, within 48 hours of receipt of the returned merchandise in accordance with the arrangements to be agreed upon directly with the consumer (article 5, paragraph 7). At the request of the consumer INNOVATION can provide for in person at the withdrawal of the goods from withdraw. The amount of withdrawal will be reversed following the total to be repaid.